How to Add Users

How to Add Users

Summary:

This article explains the steps to add a user if you are set up as an Administrator or Office Admin user.

You will want to ensure your Company Email Integration is working as expected; otherwise, the new user will not receive the New Login Email. Here is an article that explains how to test Company Email Integration -Company Email Integration Settings | How to Test if Email Integration is working

Add User

  1. Navigate to System > Lists > Users

  2. Click Add User on the top right

  3. Fill out fields and role

  4. image-20260923-164606.png

    Click Add

  5. After clicking add the new user should receive their new login credentials in the email inbox that you entered

Note

  • You will only be able to add users to Roles that are AT or BELOW you in the hierarchy. Example: Administrators can add Office Admins but Office Admins can’t add Administrators.

  • If the user role requires a “Warehouse” you must have a warehouse added to your warehouse list . You can do that by following the steps in this article.

 

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