All of these emails are triggered to be sent in the ordering process when using the order-form.

It is important to note that there are other emails that can be sent to the customer in the ordering process, however the emails discussed here will happen automatically.

Email #1 - Saved Shed Design

Trigger for Saved Shed Design Email

Customer (guest user) fills out there info and clicks Save Shed Design
When an authenticated user clicks Save Shed Design this email is not sent

Knowledge Base > When Does the Customer Receive Automated Emails? > Screen%20Shot%202021-06-09%20at%202-23-16%20PM-png.png

Knowledge Base > When Does the Customer Receive Automated Emails? > Screen%20Shot%202021-06-09%20at%202-25-21%20PM-png.png

Email #2 - Order Confirmation

Email #3 - Deposit Receipt

Trigger

The second and third emails are sent when a user clicks Create Payment

Knowledge Base > When Does the Customer Receive Automated Emails? > Screen%20Shot%202021-06-09%20at%202-42-24%20PM-png.png

#2 Order Confirmation

Knowledge Base > When Does the Customer Receive Automated Emails? > Screen%20Shot%202021-06-09%20at%202-43-11%20PM-png.png

#3 Deposit Receipt

Knowledge Base > When Does the Customer Receive Automated Emails? > Screen%20Shot%202021-06-09%20at%202-43-27%20PM-png.png

Email #4 - Your order has been submitted

Trigger

The fourth email is sent when a user clicks Apply Signed Order Documents and Submit Order

Knowledge Base > When Does the Customer Receive Automated Emails? > Screen%20Shot%202021-06-09%20at%202-44-21%20PM-png.png

#4 Your order has been submitted

Knowledge Base > When Does the Customer Receive Automated Emails? > Screen%20Shot%202021-06-09%20at%202-47-02%20PM-png.png